Privacy Policy
How we collect, use and protect your personal information.
Goldenfeeling Hospitality Pty Ltd respects your privacy. This policy explains how we handle information collected through the website and during your stay.
1. What We Collect
- Contact details (name, email, phone) when you submit a reservation request or contact form.
- Booking preferences and stay dates.
- Website usage data through cookies and analytics, where consented.
2. How We Use Information
- To respond to enquiries and process reservation requests.
- To personalise your stay and communicate important updates.
- To improve the website and understand visitor preferences.
3. Cookies
We use a cookie consent preference and may use analytics cookies when you accept. Essential cookies are required for the website to function. See our Cookie Policy.
4. Data Sharing
We do not sell personal data. We share information only with trusted service providers necessary to operate the hotel (e.g. booking systems, payment processors) or when required by law.
5. Security & Retention
We apply reasonable technical and organisational measures to protect your data. Personal information is retained only as long as needed for the purposes described or as required by Australian law.
6. Your Rights
You may request access to, correction of or deletion of your personal data by contacting us at goldenfeeling@gmail.com. We will respond within a reasonable time under Australian privacy law.